Frequently Asked Questions

What is an escape room?

An escape room is a real-life puzzle game in which players collaboratively solve puzzles and complete challenges to accomplish a goal in a limited amount of time. You don't need any special skills or knowledge to play.

What if I haven't read the book?

That's ok! Our games are designed so that you get the same thrill out of playing whether you've read the book or not. It's fun to live intense scenes from your favorite books, but having read the book won't prepare you to solve the puzzles.

Will I be playing with strangers?

No. All of our games are booked privately, so your team will never be joined by strangers.

What happens if I'm late?

Because our rooms are scheduled throughout the day to start at specific intervals, it's critical that you begin your game on time. Please arrive on time and ready to play!

Is this really scary?

No. Our rooms are exciting, not scary. You'll get pretty amped up trying to complete your mission before time runs out, but you won't ever feel afraid.

What if I already booked a room and want to add someone to our group?

Not a problem! You can email us at info@novelescape.com to let us know, or just bring them in and we'll add them to the booking when you get here.

Are we really locked in the room?

No, but pretend you are. It's more fun that way.

Can we get help if we get stuck?

Yes! Our Game Master works to ensure that you and your team have a great and challenging experience, not a frustrating one.

Are there age restrictions?

We ask that all our participants be 12 or older. Participants between 12-16 require the presence of at least one parent or other familiar adult. Think this rule shouldn't apply to you? Give us a call to make your case.

How many players can be in a single room?

We believe that smaller rooms are better experiences for the players, so we design our rooms for 2-6 people per room. Generally we recommend 4-5 depending on your experience level. However, we can accommodate up to 8 people, so if you have a larger group that wants to stay together that’s completely fine. (Simply book for 6, and pay for the others when you arrive.)

Can I book a room for a specific event (corporate, school, etc.)?

Yes! Give us a call to make it happen.

What are the rules for people under the influence?

We're all for having a good time, but to prevent accidents or damage to the room, we ask that you don't show up under the influence of any mind-altering substance. Our staff reserves the right to request that you leave, without warning or a refund, for too much tomfoolery.

Is this a panic room?

This is a panic room without the panic. Our escape rooms are designed with a focus on solving the puzzles, and the adrenaline rush you'll feel at Novel Escape comes from trying to crack the code in a limited amount of time, not the fear of something jumping out at you.